Return Policy

We quality control every item to ensure customer satisfaction. However, if you receive a product that does not meet your order’s criteria, please reach out to us directly at contact@flarepromotional.com and we will make sure to resolve any issues free of charge. Please note that we do NOT accept returns at Flare Promotional.

REFUND POLICY

We do NOT provide refunds. If you have any questions about your order please contact us directly at contact@flarepromotional.com to resolve any issues.

Cancellation Policy

All orders are final upon payment completion.

Terms and Conditions of Promotions

  1. All promotions are subject to availability and while supplies last.

  2. Promotions may not be combined with any other offers or discounts unless explicitly stated.

  3. Promotional items are non-transferable and have no cash value.

  4. Any promotional deadlines or expiration dates must be adhered to.

  5. Flare Promotional reserves the right to modify or cancel any promotion at any time without prior notice.

  6. Customers must meet all eligibility requirements for the promotion to be valid.

  7. Promotions are valid only on purchases made directly through Flare Promotional.

  8. Flare Promotional is not responsible for any errors or inaccuracies in promotional materials.

  9. By participating in any promotion, customers agree to these terms and conditions in their entirety.

Currency Acceptance Policy

Flare Promotional only accepts payments in USD (United States Dollars).

Security Capabilities and Policy for Transmission of Payment Card Details:

  1. Encryption: All payment card details transmitted through our systems are encrypted using the latest industry-standard encryption protocols to ensure secure transmission.

  2. Secure Sockets Layer (SSL) Technology: Our website utilizes SSL technology to establish a secure connection between the user's browser and our servers, adding an extra layer of protection for payment card data.

  3. PCI DSS Compliance: We are committed to maintaining Payment Card Industry Data Security Standard (PCI DSS) compliance to safeguard payment card details during transmission and storage.

  4. Access Controls: Access to payment card information is strictly restricted to authorized personnel only, with multi-factor authentication and stringent access controls in place.

  5. Tokenization: Where applicable, we implement tokenization techniques to replace sensitive payment card data with unique tokens, reducing the risk of exposure during transmission.

  6. Monitoring and Auditing: Our systems are continuously monitored for any suspicious activities, and regular audits are conducted to ensure adherence to security policies for payment card data transmission.

  7. Data Retention Policy: We have a strict data retention policy in place that governs the storage and deletion of payment card details after a specified period, minimizing the risk of unauthorized access.

  8. Secure Networks: Our networks are secured using firewalls, intrusion detection systems, and other security measures to prevent unauthorized access to payment card information during transmission.

By adhering to these security capabilities and policies, we prioritize the protection of payment card details during transmission to maintain the trust and confidence of our customers.

Consumer Data Privacy Policy

At Flare Promotional, we take consumer data privacy very seriously. We are committed to protecting the personal information of our customers in accordance with all applicable laws and regulations.

Information Collection

We may collect personal information such as name, email address, phone number, and mailing address when you place an order or contact us for inquiries. This information is used solely for the purpose of fulfilling orders and providing customer support.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. Your information may be shared with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your information.

Consent

By using our website, you consent to our privacy policy.

Updates

Any changes to our privacy policy will be posted on this page.

If you have any questions regarding our consumer data privacy policy, please contact us at contact@flarepromotional.com.